Privacy notice
This notice explains what Rotorua Property Value does with the details you send us. It is written for the Privacy Act 2020.
Who we are
Rotorua Property Value runs rotoruapropertyvalue.co.nz. We are a referral service for homeowners in Rotorua. We are not a licensed real estate agency and we do not prepare valuations or appraisals ourselves.
Privacy questions and requests go to [email protected].
What we collect
When you ask for an appraisal we collect:
- the property address
- your name, phone number, and email address
- the page you submitted from
- campaign parameters from the link that brought you here (utm_source, utm_medium, utm_campaign, utm_term, utm_content), if that link had them
- the fact that you agreed to share those details with an agent
If the security check is switched on, Cloudflare Turnstile also processes a token to tell human submissions from automated ones. We do not use that check to build a marketing profile.
Why we collect it
We collect this information for one purpose: to introduce you to a licensed local real estate agent so they can contact you about a free appraisal of your home.
The appraisal is free for you, and you do not have to list your home. The agent may pay Rotorua Property Value a referral fee for the introduction. You do not pay that fee. We will not pass your details on unless you tick the consent box that says they will be shared with a licensed local real estate agent who will contact you.
Who we share it with
We share your enquiry with one licensed agent who covers your part of Rotorua, so they can contact you. Agents we work with are individually licensed under the Real Estate Agents Act 2008. What they do with your details after that introduction is also covered by the Privacy Act 2020, and by their own obligations as licensees.
The companies that run the website see the information only so the service can function:
- Cloudflare, which hosts the site, stores enquiries in a database, and can run the Turnstile check
- an email provider, only if new-lead email is switched on, so we can be notified of an enquiry
We do not sell the list to unrelated marketers, and we do not publish your details.
How long we keep it
We keep the enquiry so we can make the introduction and keep a record that we made it. You can ask us to delete it. Write to [email protected].
Your rights
Under the Privacy Act 2020 you can ask us what we hold about you and ask for a correction if it is wrong. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).
Cookies and the address field
The site itself does not set analytics cookies. If a Google Maps key is configured, the address field asks Google for New Zealand address suggestions as you type. That request is sent to Google under Google’s terms. You can still type an address without choosing a suggestion. If no key is configured, the field is an ordinary text box and nothing is sent to Google.